Frequently Asked Questions

How long does the syrup keep?

Our syrups have a shelf life of one year. However, to keep them as fresh as possible we recommend refrigerating them after opening!

Dietary restrictions

Our syrups are made from fresh fruit and herbal extracts. That makes them all-natural, vegan, vegetarian, and gluten free.

Do you offer wholesale?

You bet we do! Head on over to our wholesale sites for more information regarding this. 

We are set up on Faire, Tundra, Mable, Abound and Handshake. Check out our wholesale page to go straight to our online wholesale retailers.

When will my order be delivered?

Wholesale orders can be expected to be fulfilled within a week of placing the order. If we are experiencing any delays we will notify you personally! If you are placing a retail order, you can expect it to ship within 1-2 business days of your purchase.

What is your shipping policy?

All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. For more information on this, you can visit our Shipping Policy page!

Refunds, returns, and exchanges

Our return policy is valid for 14 days after reception of your order and items must be returned unopened and unused. For more information, visit our return and refund policy section.

How do I contact you guys?

You can shoot an email to hello@hipstirs.com or reach out to us via Facebook or Instagram! Can’t wait to hear from you!

Still have questions?

Get in touch with us below! Ask us anything, give us some life advice or whatever is on your mind. Can't wait to hear from you!